Customer Communication

Request For Disclosure Of Personal Information

Charging for “Request For Disclosure Of Personal Information”

“Request For Disclosure Of Personal Information” will be a charge from May 20,2024.
*Cancellation mark from May 20,2024 is subject to a charge.
Please Click here for more details.

Disclosure Request Via Internet

Disclosure of personal information regarding the following items may be requested from our company website (Japanese). The response (Electricity Usage Statement) will only be sent to the address of the concerned individual of personal information (contracting customer or payer).

<Disclosure Request Items>

  1. Electricity Charge
  2. Amount of Electricity Used (Total)
  3. Amount of Electricity Used (Details)
  4. Contract Demand
  5. Power Factor
  6. Maximum Power Demand

*Depending on the contract menu, items 3 to 6 may not be available

Request For Disclosure By Telephone

For minor items, you can request disclosure of personal information by telephone. Please contact the OEPC Call Center.
*We will confirm your personal information such as the contracting customer's name and where electricity is used. Please note that we may refuse your reply if we cannot verify your personal information. Your understanding is appreciated.

Request For Disclosure By Mail (Postal)

You can request disclosure of personal information by mail. Please send the following documents to OEPC. Our response will be provided only after the charge has been paid.

«Flow from receipt of disclosure request form to dispatch of the written reply»

[Mailing address]
901-2602
5-2-1 Makiminato, Urasoe City, Okinawa, Japan
Marketing Department, Billing & Collecting Administration Center Okinawa Electric Power Co.
*If you would like to receive a response via e-mail, please fill out your e-mail address on the application form.
(We will also send the invoice for the charge to your e-mail address. )

  1. Documents Required for Disclosure Request
    <If the disclosure request is by the concerned individual>

    <If the Disclosure Request is by a Representative>

  2. Payment Method of Charge of disclosure request

    Please make a payment by the payment slip delivered from our company.
    *Payment can be made by the following Financial Institution.
    <Payment at the Financial Institution>
    [Banks]Bank of The Ryukyus, The Bank of Okinawa, The Okinawa Kaiho Bank


  3. Time Until Delivery of Information

    It will take about 1 to 2 weeks for the delivery of the written reply after payment of the disclosure request charge.Your understanding to this matter is appreciated.
    *If a large number of disclosure requests are made at one time, it may take more than one month.