For Inquiries
At the time of application, reception will be smooth if you have the documents (meter reading slip, payment slip) that shows the "customer number".
Application for Moving (To start or stop use of electricity) | |
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Phone No. | 0120-586-390 |
(Monday to Friday) 8:30 - 17:00However, excludes the following [National Holidays, Substitute Holidays, Okinawa Memorial Day, Lunar Bon Festival (Lunar Calendar 7/15),Year-end and New Year Holidays (12/29-1/3)] |
Charges and Other Inquiries | |
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Phone No. | 0120-586-391 |
(Monday to Friday) 8:30 - 17:00However, excludes the following [National Holidays, Substitute Holidays, Okinawa Memorial Day, Lunar Bon Festival (Lunar Calendar 7/15),Year-end and New Year Holidays (12/29-1/3)] |
Inquiries from IP Phones (Moving, Charges, etc.) | |
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For some IP phones for which the "0120" number is not available, call this number. | |
Phone No. | 098-993-7777 (Chargeable Call) |
(Monday to Saturday) 8:30 - 17:00However, excludes the following [National Holidays, Substitute Holidays, Okinawa Memorial Day, Lunar Bon Festival (Lunar Calendar 7/15),Year-end and New Year Holidays (12/29-1/3)] *Please follow the guidance if you have an emergency such as power outage. *We may not be able to accept your request on Saturdays depending on the matter to be attended. We appreciate your understanding. |
Power Outages and Emergency Inquiries (Received 24 hours) | |
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Naha Branch | 0120-586-701 |
Yonabaru Office | 0120-586-703 |
Urasoe Branch | 0120-586-704 |
Uruma Branch | 0120-586-705 |
Nago Branch | 0120-586-706 |
Miyako Branch | 0120-586-707 |
Yaeyama Branch | 0120-586-708 |
Kumejima Power Station | 0120-586-709 |
Minamidaito Island, Kitadaito Island,Tonaki Island, & Aguni Island | 0120-586-700 |
Inquiries regarding Power Transmission and Distribution/Facilities | |
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Phone No. | 0120-586-601 |
(Monday to Friday) 8:30 - 17:00 However, excludes the following [National Holidays, Substitute Holidays, Okinawa Memorial Day, Lunar Bon Festival (Lunar Calendar 7/15),Year-end and New Year Holidays (12/29-1/3)] |
Inquiries from IP Phones (Inquiries regarding Power Outage, Power Transmission and Distribution/Facilities) | |
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For some IP phones for which the "0120" number is not available, call this number. | |
Phone No. | 098-993-6148 (Chargeable Call) |
(Monday to Friday) 8:30 - 17:00 However, excludes the following [National Holidays, Substitute Holidays, Okinawa Memorial Day, Lunar Bon Festival (Lunar Calendar 7/15),Year-end and New Year Holidays (12/29-1/3)] |